Garrett has been with Hevac for 20 years and his career path has very much mirrored the development and evolution of the company over that time. So, it is appropriate that he should now assume the role of Managing Director as Hevac embarks on the next next stage of its development.
“Our industry is changing and it is important that we move with it”, says Garrett. “The challenge is to focus on getting that right, based on an offer of value-for-money with quality, reliable products and unrivalled customer service. This includes everything from on-time, in-full deliveries to in-house technical design capabilities and after sales service support. We have recently streamlined pre-order and collection systems in an effort to make engagement with our trade counter staff more efficient, while also focusing on continual improvement of our comprehensive local and nationwide delivery service from our two Dublin-based branches and one in Cork.
“We have a dynamic team here at Hevac, and one that represents a wealth of experience within the business. In addition, we carry over 6,500 unique products in stock with thousands more available to order. Moreover, this figure rises to 11,000 given the ready access we have to the ex-stock product holdings of our sister companies Tubeco, Origen and Polytherm. We truly are a one-stop-shop for the heating, plumbing and mechanical services industry.
“An added strength of the close working relationship we enjoy with our sister companies is that we can supply the most comprehensive and efficient district heating system combination that includes boilers, CHP and HIUs, through to underfloor heating and distribution pipework.
In recent years we have built on this capability to include full ‘design and build’ packaged plant room and flue installation services, along with a full AHU and ventilation product portfolio. “This is delivered by Hevac’s dedicated specification design team of fully qualified and experienced building services and mechanical engineers which is led by Paul Devereux. Paul and the team ensure that design assistance, guidance and technical support are provided to our customers.
“As we look to the future, we are squarely focused on customer service. We truly appreciate every order we receive and we operate on the principle that customer satisfaction equals repeat business and we welcome every opportunity to prove ourselves in this regard”.